Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

1
Helpful
Votes

Airtran - The Flight attendants made me feel like I was an inconvenience to them

Flight Attendants on Airtran - Complaint
Review by raschwittay on 2012-10-25
Rating: StarStarEmpty StarEmpty StarEmpty Star
MILWAUKEE, WISCONSIN -- Let me just say that I am a very frequent flier for Airtran, as well as my two young children. 2 years old and 9 months as a matter of fact. Every single time, and I mean EVERY time I board a flight with my two children I am greeted with sighs and pushiness from the Flight Attendants! I am always treated like I am such an imposition to them and was even asked to turn down my childs leappad2 and told to make him use headphones because it was disrupting her and her friend (another flight attendant) who chose to sit directly behind me when the two rows ahead and behind me were empty. The plane is loud enough where no one else could hear it let alone even my child. I understand that it is frustrating to deal with children all day long. Believe me, I know. But it is your job to be kind and patient. I was disgusted.
Comments:
Posted by bob932304 on 2012-10-25:
I hate being in a confined space, like an airliner, and have someone watching a video with the volume on their headphones turned up so loud I can hear it. Playing anything that makes sounds without using headphones is an annoyance to many people. I guess call me a Grinch.
Posted by trmn8r on 2012-10-26:
If the headphones were loud enough to be heard in a noisy airplane, they may have been louder than necessary and annoying to others nearby. There really shouldn't be a reason for anyone in a row in front or in back to have to listen to that. I don't believe it has to do with the fact that they are children - headphone noise is headphone noise.
Posted by Anna Molly on 2012-10-26:
OP said "was even asked to turn down my childs leappad2 and told to make him use headphones because it was disrupting her and her friend"

So, the child wasn't originally using headphones, at all, when the flight attendants "told" the mother to have her child use them.


Posted by DebtorBasher on 2012-10-26:
*Waving To Anna Molly*
Posted by Katie on 2012-10-26:
Just because your child is playing on a leappad 2, doesn't mean everyone needs to hear the child playing on it. Think back to when you were a single childless woman on a plane. Maybe you are trying to relax, nap, whatever then all of sudden you hear a screeech of a baby and a childrens song blaring. Is that not annoying? On a side note, why the hell would you not expect signs and glares when you are on a plane with a 2 year old and a 9 month old?
Posted by Anna Molly on 2012-10-26:
Hiya DB!
Posted by onlooker on 2012-10-26:
It is NOT their job to be kind and patient and friendly - they are there to make sure that all passengers are taken care of, safe and not disturbing other passengers.
Teach your 2 year old to use headphones, and the noise issue may go away. pretty soon he will be able to do it on his own.
You are right flying with young children you do get the extra arched eyebrow, the groan and the rolled eyes...it seems like you do your best to limit problems, and that is commendable. I do hope your next flights go well and you do not get the same feeling of pressure.
Posted by littleshorty on 2012-10-26:
When you're going to be using an electronic device around other people, the polite thing to do is to wear headphones. Put yourself in the other person's shoes. Would you want to hear someone else's game or music?
Posted by Ben There on 2012-10-27:
Maybe the flight attendant asked you to have your kid start using headphones at the request of other passengers. I know I have been on several flights with kids playing games or watching movies without headsets and several other passengers got upset and spoke with the crew.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
AirTran Airways:
Overall Rating:StarStarEmpty starEmpty star