Sears - 2 charges for delivery/installation
Kenmore - Complaint
DALLAS, TEXAS -- I ordered a Kenmore water softner online,
order confirmation #413274042.
I was charged for the unit round $549. I was charged for delivery installation $159.
When the delivery contractor showed up, he charged me $110 for installation, I even supplied the hoses.
When I contacted Sears, they apologized, but can't refund me the $110. Instead they suggested to give me a 5% on my next purchase.
I can't keep purchasing Sears products under these conditions.