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Avis Israel - Bad service and instructions
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Review by RAPHI on 2012-10-27
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We rented a car from avis Israel Tel aviv airport and we experienced the worse ever service and directions to return the car at the airport bengurion going to return the car we followed a sign says ALL RENTAL CARS RETURN somehow they told us it is the wrong place for returning the car, but yet it says in big all cars return. we got to troubles and almost late to our flight with EL AL. if you rent a car in Israel make sure you do not go to AVIS, unless you want to through hell .
Comments:
Posted by Alec on 2013-04-20:
I had the same nightmare experience. It took me an hour to return the car. Verbal instructions are provided to only some of the customers. All the signs are wrong, you can't drive in to the Avis return section if you don't have the right card that was stapled to the original order. All the instructions on entry boxes are in hebrew only! The agent did not apologise and basically told me to get out of his sight.
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