LA Fitness California Sorrento Valley Complaint - BAD Management and Worst Customer Service
SAN DIEGO, SORRENTO VALLEY, CALIFORNIA -- My family wanted to inquire about the services and price of what LA Fitness can offer. I accompanied them on a guided tour by the store manager, Joe. The tour was informative and when we sat down to discuss the price of the membership fee, we decided that we wanted to wait to be able to compare prices with other fitness facilities. When we said that we wanted to wait, Joe became frustrated and rude towards us. He called us names and raised his voice at us. He stood up and was aggressive in his manner.
No damage in the sense of physicality or money lost, but we were degraded by this experience. It is humiliating to be treated so poorly by a store manager in front of other members of the facility.