The Travelers - Good Claim Service
Homeowner's Claim - Compliment
GREENSBORO, NORTH CAROLINA -- I filed a claim for hail damage to my roof with my agent and was very impressed with the followup by the agency and the claim representative who responded to my claim. The agengy advised me to expect to hear from a claim representative within a day and what to do in the event that did not occur. I was advised of my claim number and how to follow it online. The claim representative called, as promised, and scheduled a visit to include my contractor as well. The representative investigated the claim, explained Traveler's policy regarding the claim. He made an estimate of the damage covered and we came to an agreement and he wrote me a check.