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Greyhound - Should Have Cancelled the Bus
Complaint
Review by hotty44 on 2012-10-30
Rating: 
SUDBURY, CALIFORNIA -- I was on a bus coming from Sudbury to Sault Saint Marie. The night before the road was washed out the company knew about the road being washed out and they did not stop the buses or tell the customers about it. We all got on the bus not knowing about what was happening. There was 47 people on that bus. When we got to the spot we were told then and there was another bus that had been waiting for about 16 hours already. After waiting for about 7 hours they finally told us that the bus line was going to reroute us to Timmins. Once in Timmins we were told that we had to wait another 7 hours because the other driver was not there. With everything we have been through I think that I and the others on the bus should all be refunded. I was more than 32 hours late to get to were I was going.
Comments:
Posted by Alain on 2012-10-30:
Looks like you may have meant Sudbury, Ontario given that you were enroute to Sault St. Marie and rerouted through Timmins. File a comolaint via http://www.sse.gov.on.ca/mcs/en/pages/default.aspx
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