Popeyes Chicken - Charging for Condiments
Lunch for employees - Complaint
DETROIT, MICHIGAN -- I went to the Popeyes located on Greenfield and Joy Road #(2280.
I ordered 5 different orders for myself and my co-workers. The lunch order included 7 biscuits and 3 pieces of chicken, 2 red beans and rice and 2 dirty rice. To start off I went through the drivethru. The cashier was very rude it was like she did not even wanna be there in the first place. When she gave us our order I asked for honey and hot sauce. I was told there was some already in the bag. When I looked in the bag there was 1 honey and 1 hot sauce packet. So I inturn asked her for some more. she rolled her eyes and gave me two more hot sauces and 1 more honey. I then parked and went in the restaurant and asked for some more. I was told that there would be a 10 cents charge for extra hot sauce and extra honey. I then asked where on the menu does it say that there is a charge for condiments. I asked to speak with a manager and was told the same thing. I find it sad that customer service is hit or miss these days and to make matters worse. I am choosing to give my money to Popeyes and am being charged for condiments. How money hungry can you be. If you are charging for anything in a restaurant in my opinion the charge should be listed. To allow the customer's the option if they want to continue with their orders. Had I known there was a charge for honey I never would have even placed an order. I can buy a can of biscuits and honey from the grocery store for less.