Bob's Furniture - Dont Buy From Bob's If You Actually Want Your Furniture In Your Home
Living & Dining Room And Bedroom Set - Complaint
MASSACHUSETTS -- I have been a customer of Bob's for several years. I have ordered from them a total of three times. The first order I had delivered was late but at least it arrived the day I ordered it. The second time I had a delivery I was missing several pieces and was informed on the day of my delivery (by the delivery driver that part of my order was on back order)...Two weeks late. The third time I ordered from there they decided to call me an hour and a half after my delivery time and let me know they put it on the wrong truck and it wouldnt be arriving untill the following week. I explained that I was a repeat customer and had the same problem before. I was old "well these things happen and we are sorry but there is nothing that we can do about it. I lost a days pay and had and hour drive each way to my new place. I explained this and got the same reply. I cancled my order and will never shop there again...So in short if you would actually like to have your furniture delivered to your home and dont like being treated like crap by customer service people I would reccomend you stay away from Bob's. Horrible way to do business.