Capital One Is The Worst
NEW YORK, NEW YORK -- I cannot believe the lack of leniency and consideration from the Customer Service Dept. of Capital One (credit cards.).
I have been paying my bills diligently every month for the past two years and moreover, always double the minimum amount or more. I just can’t get anywhere near paying off the balance because the interest rates are ridiculous, and they simply refuse to transfer my balance, which means I am paying interest rates on two cards respectively, when I am not even using them.
When I called Customer Service today to ask for some options, this moron has the gall to tell me, “Well, you can pay more a month, or take a personal loan to pay off our balance faster?” I told him, I am interested in what you can do for me, not what I can do for me.
I just hung up on him because the guy refused to say anything even remotely useful. When I pay off these cards, I am never EVER using these cards. [snip]
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