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Airtran - Service Staff

Complaint
Review by davnsher on 2012-11-02
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SAN FRANCISCO, CALIFORNIA -- We took a trip to Cancun both ways via Airtran. The flights were on time nut absolutely no service and when there was service it was rude, rude, rude. We took a night flight and the personnel talked and giggled all night. We paid extra on the way home to sit in "Business Class" and the personnel were loud all night. I will be sure to tell everyone I know to avoid this airline at all cost. We are retired and can't afford to fly often so this was very disappointing.
Comments:
Posted by Ben There on 2012-11-03:
Besides beverage service most short haul flights don't have any service. Don't expect free meals on anything under 8 hours.
Posted by olie on 2012-11-03:
I'd prefer that my flight personnel were actually AWAKE during my flight. The talking and giggling were proof of that. Passengers always have the option of earplugs/headphones or Benadryl if they need to sleep.
Posted by FoDaddy19 on 2012-11-03:
Air Tran is pretty much a no-frills discount airline like Southwest. They are both pretty much the Greyhound of the skies. In exchange for comparatively low prices, you often sacrifice service and frills. Basically they'll get you to your destination, roughly on time, and in one piece, and that's the extent of it.

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AirTran Airways:
Overall Rating:StarStarEmpty starEmpty star