Bosch - High cost repair parts and they won't let you keep your old part
Refrigerator display module circuit board - Complaint
FLORIDA -- I had to pay $168 in repair and $260 for part to get circuit board replaced cause my circuit board went out in back of refrigerator. In total the bill came to $455.00. The refrigerator is not even 3 years old. The technicians were very competent and were from the company that Bosch refers you to cause not any one in this area works on them. When they were leaving I asked they leave the old part. They said no, they have to send it back to Bosch for them to see what went wrong. I said if they are not paying for this bill then I want to keep it but they would not let me have it or give me credit for it. If you have an auto repaired and pay for the work and part if it is not covered by warranty, then by law you must get the old part back.
So why are not appliances the same way? What happened to consumer protection and rights. Bosch refrigerators don't last long