United Healthcare - UHC AND OPTUMRX
PRESCRIPTION REFILLS - Complaint
IRVINE, CA, CALIFORNIA -- I CONTACTED OPTUMRX: MY MESSAGE TO THEM WAS THE FOLLOWING
Wondering why it is costing me more money to use mail order for my insulin than it would be if I ordered it from the local pharmacy? Local Pharmacy it cost $30 for one vial of 70/30 and through you folks it costs $41.66 for each vial! It would be cheaper for me to not get it from you folks. Is there anyway we can cancel or send order back?
Their answer was this:
Thank you for your inquiry. Your order for Humalog Mix shipped out on 10/24/12 with an order number of 83323294. The UPS tracking number is 1Z04W515NW44694700.
For safety reasons, once a medication leaves our facility we are unable to accept it back or refund any money. We apologize for any inconvenience this may cause
If you have any further questions, please reply to this message by clicking the reply.
NOTICE MY QUESTION WAS NOT ANSWERED JUST IGNORED.
Many of us cannot just change health INS companies when they control so much! Many of us are on fixed incomes so we are at the mercy of these money grabbers! But one day what goes around will come around I just wish I will be there to see it happen to them!
ACCORDING TO UHC WEBSITE IT STATES THAT USING OPTUMRX IS AND WILL DO THE FOLLOWING: OptumRx is your best choice for a mail order pharmacy because you will be able to receive up to a three-month supply of your prescriptions, convenient home delivery and potential savings. (I ask where is the potential savings?)
I also notice that it states that standard shipping is used: Standard shipping is provided at no charge and there are no additional fees.
(According to Optumrx they charge $75 for shipping my insulin. Where is the savings in that?)
Please realize I just retired and before had UHC but they used Medco Pharmacy. I was only charged $120 for 5 vials of the same insulin for three months. So you see where I am getting screwed.