Toshiba sells products which have no customer support

Toshiba DVD DVR620KU - Complaint
Review by janby_2 on 2012-11-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CALIFORNIA, INTERNATIONAL -- A recent purchase of a product from Toshiba turned into nightmare due to lack of customer service. Despite the number printed on the manual, there is NO support for any Toshiba product other than laptops, blu ray and some televisions. All numbers received are dead ends. The eighth number I called, the tech answering told me unless I owned a laptop, there is no division in Toshiba that offers customer service for other products. DON"T BUY, Toshiba
Comments:1 Replies - Latest reply on 2012-11-07
Posted by leet60 on 2012-11-07:
What is the product? Here are the options I found on their website:

Customer Support in the United States

•Computers: (800) 457-7777 (toll-free) or (949) 859-4273
•Televisions & other consumer electronics: (800) 631-3811 (toll-free)
•Blu-ray Disc™ & DVD player/recorders: (888) 592-0944 (toll free) or (949)-583-3305
•Projectors: (877) 523-8324 (toll-free)
•Camileo Camcorders: (888) 592-0944 (toll free) or (949) 583-3305
•Dynadock Docking Stations: (888) 592-0944 (toll free) or (949) 583-3305
•Accessories: (888) 592-0944 (toll free) or (949) 583-3305
•USB Hard Drives (888) 592-0944 (toll free) or (949) 583-3305

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