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Dell - Inspiron 14z Big Disappointment - Dont Buy!

Review by nicole_wynter on 2012-11-07
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
AUSTIN, TEXAS -- The sound goes in & out intermittently, regardless of the program(s) being used and there's a constant static sound that is audible all the time. They have replaced the speakers twice, the motherboard, the mic & camera and things still work horribly

Even with 20+hours online & phone with software tech support, has not helped the situation and Dell refuses to authorize a replacement even though they themselves cannot find a solution.

Apparently outsourcing your customer service & manufacturing is code for not having to be accountable for defective equipment.
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Dell Computer Corporation:
Overall Rating:StarHalf starEmpty starEmpty star