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Dish Network - Cancellation Penalty

TV - Complaint
Review by jesart2 on 2012-11-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
PHOENIX, ARIZONA -- Please don't sign on with Dish Network unless you can afford to pay for the 2 year contract, no matter what happens. We live in a time that is far from stable and you never know what will happen. DISH doesn't care about anything other than their profit and will go after you for everything that they can. They don't tell you this when you talk to a sales person to sign on, even before you try it, you're locked in legally. Don't expect anything other than legal recourse from this company and be prepared to pay!
Comments:
Posted by Alain on 2012-11-09:
Good warning and very true.
Posted by FoDaddy19 on 2012-11-09:
Of coure they don't care, their only responsbility to you is to provide you with content and the equipement to watch the content with, beyond that whatever problems you may have aren't of their concern nor should it be.

"We live in a time that is far from stable and you never know what will happen."

Correct, that's why its prudent to weigh all possible outcomes before signing a contract. I'm sorry if you're having trouble, but Dish doesn't appear to be doing anything wrong here, they are simply trying to collect money that they are legally owed.
Posted by Paul on 2012-11-09:
You must work for Dish. Dish failed to tell me that my bill would almost double after the first year. They never told me that if "their " equiptment messed up "I " would have to pay 100.00 for a service call. Of course I could pay for their "plan" that would cover that. Another 7 dollars a month!
Posted by FoDaddy19 on 2012-11-10:
No Paul, I don't work for Dish. But I do have a strong sense of personal responsibility, and I try to do my homework and research before signing a contract or making a significant financial decision.

In your situation perhaps you should've done more research before signing up with Dish, I don't even have Dish service but I know enough about them that even I know that they jack up your rates after the first year. I mean if you've ever seen or heard a cable or FIOS ad, that's one of the things they almost always point out, it's pretty commonly known, even to people who don't have Dish service. Ditto for the equipment deal. Caveat emptor
Posted by BeckiB@DISH Network on 2012-11-10:
I would be happy to assist you with your account in any way that I can. Please send me an email at becki.barned@dish.com detailing your concerns. Thank you!

Becki Barned
DISH Internet Response Team
becki.barned@dish.com
Posted by John on 2012-12-18:
Lets face it! They all suck and can't be trusted, period!

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