Maaco - Stay away

Complaint

Review by accentuallygifted2009 on 2012-11-09

Rating:

JONESBORO, GEORGIA -- BEWARE of this place!!!!. I've never written a review on anyone ever, but I think people should be warned about this company!. I took my car into the location 8280 tara Blvd, Jonesboro Ga on a Monday, and they promised without a doubt it would be done by Thursday at the latest because it was minor damage that needed repairing. I called Wednesday just to check on the status and was told everything was about done and to check back in a few hours. I called back first thing Thursday morning which then I was told they were finishing up and it wouldn't be ready until Friday. I called first thing Friday which then they said everything was ready but they were waiting to paint it and it should be ready by that afternoon hopefully or if not then Saturday! I then had someone else to call and check and they told them it really won't be ready until Monday. Monday morning we were told they really haven't finished it nor have they reattached the parts. After pushing them they said it should be ready by 4pm. I called at 4pm then was told 4: 30 or 5 but they closed at 5: 30pm. I got there at 5 and the guy had just pulled my car up. Lets remind you I only had minor work done on the QUARTER PANEL!. I reviewed my car to find that my bumber had damage, cracked, and paint missing. Also my battery was dead, which they blamed on the weather, and had to jump it off!. He made every excuse then was mad that we were asking questions about the vehicle and stated he was closing and ready to go home, not ready to offer any solutions! As I reiterated that I've been calling for days to retrieve my vehicle now he want to act as if I was inconveniencing him, not to mention I myself took off work to go pick up vehicle!. I'm very unhappy with this company and still in the process of trying to get my bumper fixed from damage that derived in their possession....also after getting my vehicle back I realize that something that was left in the vehicle is now missing