- Don't stand behind their sales - Complaint
Review by facebook.iain on 2012-11-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
GRASSIE -- The offer came via It was a Black Tungsten and Cubic Zirconia Ring. The company promised 4-6 weeks delivery. I got it on the 8th week. Not only that, but it was the wrong size.

I’d gone to a couple of jewellers to make sure I had the correct ring size before I ordered it.

I ordered a size 8, but the ring is actually a size 7 1/2. It says on the
package it's 8, but it's definitely not an 8. It doesn't fit on my intended
finger and it’s too big to fit on my pinkie finger which is a size 7.

I asked for an exchange or refund from They said they needed 48 hours to get it sorted out. In the mean time I contacted directly via email. They never responded or acknowledged my email. didn't get back to me until I contacted them again 1 week after the initial contact. They promptly told me it was a final sale and doesn't have any more, so tough luck, caan't help.

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