[X]
Write ReviewJump to 
23
Helpful
Votes
Votes
Good Feet - Feet Hurt Worse
Arch Supports - Complaint
Review by Dtppeak on 2012-11-10
Rating: 
COLORADO SPRINGS, COLORADO -- I am a chef and am on my feet 8-12 hrs a day. My feet were hurting so bad that when I would sit down I would not want to stand back up. I heard about Good Feet on an infomercial and thought I would try them $400.00 later and after wearing them for months my feet hurt worse then ever. They hurt so bad that it keeps me up, at night now. I was told I can't return them and I am just out 400.00. Please do not buy them. You will not be happy. To me it is all just a scam.
Comments:
Posted by leet60 on 2012-11-10:
Sorry to hear of your experience. If you have problems with your feet you are better off going to a medical professional and getting custom made orthotics - it may be a bit more expensive but you will be much more satified.
"Good Feet", in my opinion, is not unlike the old west sellers of potions, one to cure all ills. They should be avoided.
"Good Feet", in my opinion, is not unlike the old west sellers of potions, one to cure all ills. They should be avoided.
Posted by madconsumer on 2012-11-10:
sounds like your foot condition requires custom made inserts from a doctor. there could be more going on than just needing arch supports.
good feet inserts are wonderful if your feet issues are minimal.
good feet inserts are wonderful if your feet issues are minimal.
Posted by trmn8r on 2012-11-10:
I would never trust "Good Feet", because the cost of the inserts is high and the expected benefit is totally unknown. If you have issues with your feet, a professional is needed to diagnose your problem. One size doesn't fit all.
I have a problem with pain in one of my feet right now (like you at night as well), and am putting off a visit to the podiatrist. Paying hundreds for a generic insert doesn't appeal to me at all. Thanks for warning others, and sorry your $400 gamble didn't work out. Good Feet is padding the incomes of the owners on the pain of its customers.
I have a problem with pain in one of my feet right now (like you at night as well), and am putting off a visit to the podiatrist. Paying hundreds for a generic insert doesn't appeal to me at all. Thanks for warning others, and sorry your $400 gamble didn't work out. Good Feet is padding the incomes of the owners on the pain of its customers.
Posted by concernedretailer on 2012-11-12:
Dear Dtppeak, I am the owner of the Good Feet store in Colorado Springs and I am sorry to hear of your dissatisfaction with our products.
Did you come back to the store to allow us to make any adjustments? This service is free, as was explained, and is part of what you already paid for. Usually, if one is not getting comfortable, it is easily solved by adjusting the length or flexibility of the product. We will do this as often as is necessary. We offer 23 different products and it looks like you've tried only one so-far. It sounds like you purchased a lifetime warrantied product and it comes with a lifetime of service. Additionally, we offer store credit for your purchase and sell shoes, among other things, to which you can apply your credit. There is no time limit on the credit, either. I am certain that if you allow us to do our job and fine-tune the fit of your products that you will be a satisfied customer. Sincerily, Brian (owner, Good Feet Colorado Springs)
Did you come back to the store to allow us to make any adjustments? This service is free, as was explained, and is part of what you already paid for. Usually, if one is not getting comfortable, it is easily solved by adjusting the length or flexibility of the product. We will do this as often as is necessary. We offer 23 different products and it looks like you've tried only one so-far. It sounds like you purchased a lifetime warrantied product and it comes with a lifetime of service. Additionally, we offer store credit for your purchase and sell shoes, among other things, to which you can apply your credit. There is no time limit on the credit, either. I am certain that if you allow us to do our job and fine-tune the fit of your products that you will be a satisfied customer. Sincerily, Brian (owner, Good Feet Colorado Springs)
Posted by AJ on 2013-02-15:
I have spent the fortune at the Good Feet Store as others here also mentioned. It did take some time as I was told to build up and get used to the inserts which I did. I will say it worked for a while and when I went back yes as the Owner of store mentioned here they did adjust the inserts and give me different ones but once again once used to the I was back to square on and when I returned they fixed them again but I was also told is that since I bought the originals so long ago they were no longer going to be able to adjust them to my needs without charging me more. Now this was not the store in Colorado Springs but I would think all the stores should go by the same policy...so needless to say I have foot pain that the Good Feet store could not fix. I will also add that I went to the specialists and guess what they give me inserts but they as they called them are the most common ones...which you would think the Good Feet store should have been able to help with but I guess not they can only help with taking your money...just MHO
Posted by vf on 2013-02-21:
good feet store
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
