Home Depot - Beware of Hot Water Heaters
CARROLLTON, GEORGIA -- I had the Hot Water Heater (I would write the name and make of heater but the TOS agreement seems to suggest otherwise) installed on 9/15/2008 and noticed in August of 2012 that it was leaking. Since it is in the basement I can't be sure when it started. I had a professional plumbing service come and eventually it was concluded that the seam was leaking which means the hot water heater had to be replaced. I called Home Depot because there was a 6 year warranty. Who I spoke with was pleasant but what I was left with in terms of their warranty was not. What happened in this situation as in others I assume is that they depreciated the hot water heater and I was responsible financially for the delivery and installation. When added up I might as well pay for a new hot water heater and be able to get one of a different name brand since I did not want the same. I am up in years and have never heard of a hot water heater lasting less than 4 years. Yes, they are still selling these heaters.
I tried to post this on Home Depot's consumer reviews and they blocked it so one might want to calculate when reading these reviews just how many are not there.