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Dish Network HD upgrade extended two year contract w/forged signatures

Review by cbraccnt on 2012-11-10
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
Requested an upgrade receiver including HD. The receiver was a reman receiver and did not work work properly! I called DN to return the receiver of which the gave me a bunch of crap. Therefore, I canceled the account and switched to Direct TV. DN sent a box with a prepaid UPS shipping label which was received in Texas including conformation of shipping & receiving. Now, her is the rub; when I did the upgrade to HD I asked if there was a contract involved there reply was NO! Due to lousy service I canceled of which they said I would be required to Pay at least a two your contract. Requested a copy of the contract and come to find out my signature were forged. I showed this contract to my attorney of witch he stated the signatures were mechanically forged (all three are exactly the same). The contract was sent to and received by the State Attorney General for review and followup. The State AG is now in contact with DN.
Comments:
Posted by BeckiB@DISH Network on 2012-11-10:
I can understand your frustrations and would be happy to assist you. When you upgrade to a new receiver, a 24 month commitment is required. Please send me an email at becki.barned@dish.com so that I can look into this. Thank you!

Becki Barned
DISH Internet Response Team
becki.barned@dish.com
Posted by madconsumer on 2012-11-11:
with either satellite programing provider, any time there is an upgrades or changes to the account, the contract is automatically extended. buried somewhere deep in the fine print, it says they are allowed to do so.

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