Jiffy Lube Complaint - left out the air filter
SHERMAN OAKS, CALIFORNIA -- My car has only been serviced by Jiffy Lube. Went to a brake shop to have the brakes serviced. The brake people informed that I had no air filter installed. Based on my last visit from Jiffy Lube I have driven more than 2000 miles without an air filter. Called Jiffy Lube and was told to bring the car back for the air filter and they'd also clean the fuel injectors. Had that done but was worried about the long term consequences to the car. Had Jiffy Lube done the oil changes, transmission fluid stuff, radiator stuff properly or at all? Spoke to the Regional manager. He said to bring it in and he or the other manager would check the car very carefully. Took it in today... of course the regional manager wasn't there. The other manager looked over the car for about 10 minutes and told me it was fine. No one apologized.
Looked up Jiffy Lube on the web. Was scared by a truly scary consumer website where people post their experiences with jiffy lube (new cars end up needing $1,500 transmission jobs, that sort of thing). Google "jiffy lube" and you'll find the website. Was their 10 minutes perusal of my car sufficient? Was my car properly serviced in the past? Guess I'll find out one day. :-(