Dell Computers - Didn't honor Gift Card
Alienware Computer - Complaint
TEXAS -- Didn't honor a $169. Gift card on a $3388 Alienware computer.
They were not clear on the fact it had an expiration date, nor were they clear about the time expiration began clicking down. We were 7 days late redeeming it. They flat out said were out of luck. We got the run around on the phone support by 6 different agents and two supervisors. My suggestion is shop elsewhere. This was our second Dell and the second time we were extremely unhappy with the customer service.