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Ashley furniture - Damaged furniture no resolution

Dining room set and living room furniture - Complaint
Review by Raina_sharlit on 2012-11-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
WOODBRIDE, VIRGINIA -- To make a long story no too long these people have been so rude to me about everything they will not fix or repair my scratched up tables and won't compensate me for the damage they threaten to charge a 30% restocking fee if I return the damaged tables so they are trying to force me to keep their crap tables. The manager at the store was horrible and the manager with delivery was kind enough to offer a full refund on delivery but then hours later called back and said she couldn't do it. This place is insane they are rude cheap and overall unprofessional do not buy from them regardless of the deal they offer they have horrible track record of cheating people and I will make every effort to tell as many people as possible.
Comments:
Posted by trmn8r on 2012-11-13:
Savvy consumers find out about Ashley and avoid them. I'm sorry you were treated this way and ended up with trash instead of new furniture you can be proud to own.
Posted by KevinTX on 2012-11-13:
Yep, like trmn8r said, those of us on this board know about Ashleys... I will never buy from them again because of the same sort of 'crap' furniture they sell and the lack of customer service.

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Ashley Furniture:
Overall Rating:StarHalf starEmpty starEmpty star