T-Mobile Complaint - T-Mobile Text Message Charges - Charged for Text Messages from T-Mobile and their
Charged for Text Messages from T-Mobile and their - Complaint
LAPEER, MICHIGAN -- I was charged sometimes $9 & $10 per text messages for messages I did not want or even read. I downloaded a ringer from T-Mobile and the the company that created the ringer has a deal with T-Mobile where they can send me text messages, charge T-Mobile and then T-Mobile charges me. For almost 6 months I have been asking T-Mobile to help me stop the text messages. I was told that they we unaware of who the company was and that they could not de-activate my text messaging feature. So whether I read the messages or not I was being charged for every one. I finally got the number to this company called m-Qube and they confirmed that they have an agreement with T-Mobile and T-Mobile is their biggest customer. T-Mobile requlates and gives them authorization to send the messages. I have been lied to and taken advantage of for months now and I want to cancel my service. I should be to cancel without incurring a cancellation fee. I will not conduct business with a company I cannot trust.