Walmart 30 Trinity Point Dr - Poor service and poor customer service no security to protect patrons
Customer Service None what so ever - Complaint
WASHINGTON, PENNSYLVANIA -- Workers here are subpar not only did I ask the check out person if I had all my groceries off the turn stile and was informed I did. I didn't notice till I got home called Walmart and was informed to come back and get the product I left behind. When I did I waited in line at the customer service desk and was informed to go and get the product I was shorted again from the grocery area and return straight to the desk so they could bag them and send me on my way. When I returned the line was still there and I did as the worker informed me. When a rude customer who just got in line started cursing at me the worker refused to speak up. When I tried to eplain the situation the customer threaten to due physical harm to me. I looked at the Walmart worker who then shrugged her shoulders and said nothing. THis worker told me to come directly back up to the counter and then when she saw some bully bullying me she did nothing. The other customers said this guy is going to hit you if you don't leave. I left thinking where is the customer service or security on walmarts part. I should have never been threatened from another patron and the Walmart employee who is in customer service should have spoke up and informed the patron of my situation but didn't and choose to make me look like the bad guy. I will never ever ever shop here again. To bad to because the prices are low but Giant Eagle acros the way has the same products a couple of cents more but for safety and service I think Giant Eagle is the way to go. SHAME ON YOU WALMART AND YOU NEED TO TRAIN YOU CUSTOMER SERVICE PEOPLE. DONT JUST THROW ANYONE INTO THAT POSITION!
One more thing I know I am not the only one who hates these new turnstiles the check out persons uses to bag the groceries, every other time I get shorted due to these I am sure Walmart likes them they get to steal from the customer and think if I get shorted every othertime the product you pay for goes back on the shelve were talking billions of dollars a yr Walmart robbing there customers. There should be a law againts this.