Plumbers Surplus - Never Order from Here

Pedestal sink - Complaint
Review by bschaefer on 2012-11-14
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
GORDIAN PROJECT LLC, CALIFORNIA -- I placed an order for a pedestal sink lavatory- the online description was a pedestal combo with mounting brackets- when only the pedestal arrived I called to be told by Aaron that it was a mistake and that it was listed correctly but it was still a mistake and that I could purchase the other piece at a discount- or they would just issue me a RMA to return the huge box that I now need to take to UPS- I too am in retail and I know the value of my customers- If I make a mistake I own up to it and I stand by my products and company- NOT this one- no help from anyone- Even the Supervisor!

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