Humana Gold = Medicare advantage--NOT
GREENSBORO BEND, VERMONT -- Just turned 65 and Medicare on board, shipping for a supplemental program.
called Humana after seeing one of their TV ads to get a copy of their Decision Guide.
Never received it .. called back two weeks later. they told me I was in their system, but the guide may not have been mailed ... so they would send another... they also made appointment for an agent to meet me.
I received their guide but its not a guide with any decision choices at all. its a 4 page fold out advertisement.
So my appt is today and I called Humana to confirm and they had no record of any impending appointment... they never asked if I wanted to reschedule...just Nope we don't have any record of an appointment.
So I said good bye in puzzlement and begann to read online reviews of this company and figured those agents did know what they were doing when they let me go..
This is an extremely unprofessional company that should not be in the insurance business servicing elderly people.