Direct TV - Unauthorized deduction from my bank account
BOSTON, MASSACHUSETTS -- I am FURIOUS..!! Direct TV took an unauthorized amount of 182.76 from our bank account. UNAUTHORIZED!!!! Please - anyone out there who reads this, please pass this on to your friends. We were totally dissatisfied w/their service, were strapped for funds, etc. and decided to cancel our service. We requested to have packaging for the boxes to be returned - we sent the cable boxes back to them; and lo and behold, I went into my bank statement as I do all the time, and a debit was made to my account. I WAS FURIOUS. I want to my bank - reported it, it was too late to retrieve the funds, so I am now in the process of filing a claim with my bank. I will update you on what happened, but when I contacted Direct TV, it was NO SATISFACTION- I hear a different response from every individual I call.... I faxed them some information last evening, but I know I won't get anywhere with them. They had also attempted to withdraw 304.00 from my account (thank goodness I had insufficient funds, and another time w/i the same day, 243.00) - PLEASE BE CAREFUL and PLEASE do not give Direct TV your debit/checking account information AT NO TIME!!!!!!!!!! They are shysters!!!
More Reviews on Direct TV: