Lowe's Home Improvement - See Lowes? RUN!!!!!!!
New stackable washer - Complaint
BATESVILLE, MISSISSIPPI -- I am 60 years old and have never posted a public complaint but feel this warrants a notice for other consumers. If you need anything from a home improvement store, RUN when you see Lowe's. I purchased a new washer from Lowe's last year and purchased the extended warranty for it. It quit working 2 weeks ago. I have waited this unacceptable amount of time for the scheduled repair. My husband took off from work, for the repairman. He looked at it and said he needed to order a part. I am still without a washer and they are totally unconcerned about my plight. I have spoken to % different individuals about replacing the washer with no success. In other words, I have been abused by Lowe's. They have my money and are in control of when or if anything is done. In short, Lowe's warranty is useless and they are not worried about the consumer. DON'T purchase anything from Lowe's. Go to a company who respects the consumer and will stand behind what they sell!