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Spirit AIRLINES - Spirit SCAM

$9 Fare Club - Complaint
Review by melaniebcameron on 2012-11-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NY, NEW YORK -- They suck you in to joining the $9 Fare club only to charge you $59.95 non-refundable renewal on your credit card without notification. They provide no service. They are rude. They steal. They should NOT be allowed to con people and steal.
Comments:
Posted by olie on 2012-11-16:
When I click on "$9 Fare Club", I'm linked to a page that very, very clearly states that there is a $59.95 annual fee. Nice big print,too.
Posted by Tezrien on 2012-11-16:
It's not a scam. You just assumed it was free and non-renewing. You should have read the fine print and terms before you signed up. Here is the section pertinent to your complaint.
Section 3. Payment.

3.1. Upon Annual enrollment, each Member will be charged a fee of $59.95.

3.2. Upon Trial enrollment, which can only be purchased in conjunction with a reservation purchased at spirit.com, each Member will be charged a fee of $19.95, with benefits beginning on their next reservation.

3.3. Enrollment fees are non-refundable, notwithstanding Member's cancellation of membership in the Club.

3.4. 60 days after Trial enrollment in the Club, and on each anniversary thereafter, Members will be automatically charged an annual fee of $59.95 for membership in the Club. Annual fees are non-refundable, notwithstanding Member's cancellation of membership in the Club.

3.5. One (1) year after Annual enrollment in the Club, and on each anniversary thereafter, Members will be automatically charged an annual fee of $59.95 for membership in the Club. Annual fees are non-refundable, notwithstanding Member's cancellation of membership in the Club.

3.6. Initial or renewal membership fees are subject to change by Spirit at any time without notice to the Member. Any increase in the annual membership fee will take effect upon renewal of a Member's membership.

3.7. A Member will not be entitled to any refund of any membership fees upon cancellation of membership in the Club.

3.8. Once a Member cancels their membership, Membership cannot be reinstated; Member must sign up again to receive Club benefits.
Posted by tnchuck100 on 2012-11-16:
In reference to Tezrien's response:

"3.6. Initial or renewal membership fees are subject to change by Spirit at any time without notice to the Member. Any increase in the annual membership fee will take effect upon renewal of a Member's membership.

3.7. A Member will not be entitled to any refund of any membership fees upon cancellation of membership in the Club."

Why would anyone with two connected brain cells agree to automatically be charged an amount that can be increased to an unknown amount WITHOUT NOTICE and no recourse for a refund. Amazing. Absolutely amazing!
Posted by Cwazychicken on 2012-11-16:
makes me want to read the fine print every time now i sign up for anything with a contract!
Posted by Cwazychicken on 2012-11-16:
Its a little deceiving that they mention its $9 fare but if you read everything on the site, including sign up page, it says it will deduct 59.95. Its their sneaky way to make it sound good, but legally, not a scam.
Posted by tnchuck100 on 2012-11-16:
I check out their site as well. I found NOTHING that would relate to $9 fares other than the title itself. PLUS in the agreement they have a way out to deny any benefit to special rates:

2.1. Club Members will have access to book special fares on Spirit not available to non-members. Membership in the Club does not guarantee availability of special fares.

Only from a legal standpoint this is not a scam. But any reasonable person could easily classify this as a scam. Rightfully so.

Spirit will likely bilk thousands from their customers before the word is out.
Posted by rondaskie on 2012-12-04:
Class action law suit !!!!!!!!!!!!!!!
Posted by j herron on 2013-01-05:
try to cancell membership its impossible

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