Wendy's - Bad Customer Service
Breakfast Service - Complaint
NEW ALBANY, OHIO -- I stopped by the New Albany location for breakfast because I think Wendy's has a phenomenal breakfast. I stopped every morning at the Wendy's in Granville, they open at 6am. The Wendy's in New Albany used to open at 6am but now they open at 7am (really??) Anyway, I stopped at 4 minutes until 7am and still couldn't get served. The man that answered the drive-thru said "we don't open until 7" I said "that's in about a minute" He said "no, that's like in 4 minutes" Really?? You're going to argue about 3 minutes. He was so rude!!! That's not the first time they have been rude to me at the New Albany location. If I were Wendy's Corp. I would seriously consider some management change at the New Albany location!! BTW, if you aren't going to serve customers, then DON'T turn on the menu lights....really??? That's just ridiculous!! If it were my company, I would have been happy to serve a customer at 4 minutes til 7am. SERIOUSLY, never going to that location again!!!!!!