HP - No Customer Service
HP Notebook - Complaint
I purchased an HP notebook, three years ago, for a $1000.00, was having problems with it within six months. A year after I purchased it, the keyboard went out, I dealt with the horrible, none compasionate, frustrating customer service for months, finally paid $175.00 to get it fixed, well that was nine months ago and now the keyboard is out again. I have spent several hours, emailing, phoning to be told the computer is old, no more part available and when I became frustrated, they hung up on me. Poor customer service. I have never dealt with a company that didn't care about their customers or products. The one positive side to it, Best Buy, where I purchased it was all to happy to assist with the first problem and still to this day, have the best customer service I have had.
Signed a very unhappy HP consumer!