Home Depot - Damaged item never accepted on delivery but charged and not refunded
Bathroom vanity 72 inch with marble top - Complaint
SUNRISE, FLORIDA -- On October 7th, 2012 I ordered a bathroom vanity with a mirror for $1525.45. . I was quickly charged and said my order left the manufacturer two days later. The shipper siim Miami and the manufacturer is in California but I was shocked at how quick my item got delivered . ( within a week ) but then I looked at it upon delivery, my 60 inch mirror was in pieces and three sections of the marble top were damaged along wi the wood. I refused to accept the delivery. After an hour of speaking to Home Depot I was told the vanity was not on back order til end of October the 28th. They credited me about $200 back and told me I would get the next one discounted when I placed the order. I then received an email saying expected in stock fat was Nov 1. On October 23, 2012 I looked online and my product was available so I ordered it at the discounted price I had to again speak to someone for an hour to get this placed. It is now November 18,2012 and after three calls and two billing cycles I still have not been credited for $1302. And am paying interest on it. I am writing as I sit on hold again its been 50:21 sec this time. Any ideas of who I need to talk to to get this resolved I am going to go to small claims court and request my credit plus my finance charges.
Damage to vanity