Generac Home Generator Worked Flawlessly When Sandy Hit

Model 5875 20kW - Compliment
Review by Thelma on 2012-11-19
Rating: StarStarStarStarStar
Living in the Northeast and suffering through five power outages over the past three years I had enough. You feel like a prisoner in your own home with no heat, refrigerator, phone, TV, internet etc. Average down time was four days. I considered a portable gas generator but there are many drawbacks. You're very limited on what you can power, they suck up to 20 gallons of gas a day and extensions cords all over the house. Also they produce "dirty power" which is okay for your washer but not for your computer, TV and other sensitive electronics.

Decided to go with the Generac whole house generator, it powers everything with natural gas or LP. This is a two day install requiring a Transfer Switch, gas pipe direct to generator, underground electrical connection and wiring to the main panel. Definitely not do it yourself.

When Sandy hit we lost power for 10 seconds. The Generac instantly powered on and ran for four days straight. I questioned the initial expense but it was well worth it when the power went out. My neighbor is a cancer patient needing refrigeration for his IV bags. I ran an extension cord direct from the generator to his house supplying power for this. He was also able to power a portable heater, several lights and a TV.

Conclusion: The Generac Generator was well worth the money. It supplied complete power with no problems. Consider this if you want true backup power and peace of mind when the power goes out.
Comments:5 Replies - Latest reply on 2012-11-20
Posted by CUontheFlipSide on 2012-11-19:
Interesting. I actually looked at this very unit yesterday, at HD. You got my wheels turning now.
Posted by F. on 2012-11-19:
I have the 17Kw model, and it works flawlessly. The subcontractor who installed was another story though.
Posted by fast327 on 2012-11-19:
I also have the 17KW Generac unit and cannot tell you how comforting it is not to worry about ice storms, hurricanes or tornado outages. I have had it going on two years and it performs flawlessly. We power ours with LP and it hooked up easily beside our heat pump which has LP backup. I ordered it online from Sam's and got a local electrician to wire it for me. My LP supplier hooked up the gas and we were in business.
Posted by CUontheFlipSide on 2012-11-19:
Is the 17kw model Full Home?
Posted by Thelma on 2012-11-20:
CU, A word of advise. Don't buy the generator from a box store. They use sub-contractors for the install and have a huge markup on the price. This is NOT a criticism about the sub-contractor. I used the same guy Lowe's does but went directly to him eliminating Lowe's $1500 markup.

The 17kw model is full home but it depends on your electrical needs. This should be sufficient for most homes. If you're running dual A/C units, a hot tub and other high electrical demand appliances you'll need a bigger generator. I got the 20kw model with the 200 amp upgraded panel just to be safe. Do it right the first time and you'll have no regrets.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.