U. S. Buildings - Complaint against U.S. Buildings
Metal buildings - Complaint
DEERFIELD BEACH, FLORIDA -- This company was informed that my daughter was not mentally competant to sign any contract, BEFORE they sent, or she signed, the contracts to buy three metal sheds, supposedly for food storage. Jacob, the purchase agent, was informed she owned no property on which to put the sheds, and she ordered carports, not suitable for food storage (no end walls, insulation, doors, or floor). Jacob was asked not to FAX the POs, yet he did anyway, and she signed them.
In addition, their representative, Cristos, initially lied to my daughter, telling her the company would help install the sheds. They also don't tell the customer that HE is responsible for having a forklift available to unload the pallets upon delivery (it's in small print on the contract).
They immediately sent the three "blueprints" and charged several thousand for them ($6884 in my daughter's case). Yet, they are probably computer-generated in a very short time. Plus, they charged her twice for blueprints for the very same two sheds, when one would have probably sufficed. (Then later, they tried to change one of them to an upgraded design, only out of the goodness of their hearts, they claimed, but in reality probably to protect themselves.)
This company ignored my valid concerns and input! Their representative lied to my daughter, and used very deceptive sales practices! They also add on charges not made clear, like "fuel surcharge" (in small print), while telling customers that shipping is "free"!
I will continue to tell people NOT to do business with them. Sincerely, Evie Wilson