Ideal image - Pure Scam! No Personal Concern for Customer
Laser Hair Removal - Complaint
ORLANDO, FLORIDA -- I had made an appointment for a consultation. After relentless calls and emails as reminders for the appointment I had almost decided to cancel. Unfortunately I went and it turned out to be my biggest mistake. First of all the sales consultant is no different than a car salesman. The sales pitch is very aggressive, but she used this super sweet personality as a cover. Maybe she is genuinely a nice person, but I find it hard to believe now. Second, as she described the hair removal process, she was very vague in some areas of the process. She said it was painless. It is most certainly not painless. I made it through two treatment. The second treatment was excruciating.
She was also very vague about the contract itself. I explicitly asked if I could cancel after I had started if I needed to. She told me I could. However when a family situation came up which involved another financial obligation I had to choose. Of course I have to take care of my family. after much arguing with the consultant, she basically told me that there was nothing I could do. I was stuck with the $3,500 payment even if I didn't show up for treatments, which I was refusing.
After about a weeks worth of phone calls and emails I got hold corporate, who finally cancelled my contract.