Ashley Furniture Complaint - Fine Print on the Back Negates Everything Except Consumer Liability
ALABAMA -- Generally, you get what you pay for. I was aware of this when I purchased two inexpensive chairs, with all that entails in terms of quality, for a second home. But when I put out money, I expect something. Since my purchase, I have received nothing, not even the dreck that has been described by others on this website My credit card has been charged, but there is not a record of my purchase in the local store. Furthermore, within a week of purchase, my sales associate was "among the missing" -- that is, he doesn't work there anymore. I have received no explanation for the discrepancy nor promised delivery time, contrary to what was written on the front of my contract.
I have placed the purchase in dispute on my credit card. But I shall go one step further. Since I now believe that the store uses unfair sales and lending practices targeted towards those who may be least able to afford it, I intend to bring this matter to the Attorney General's office in my state. Thankfully, the Consumer Affairs Division is more active in this state than many others.
Deceptive sales practices. Abysmal delivery services. The fine print on the back of the contract negates everything that you are told by the sales person and everything you sign on the front of the contract. There are 91 written complaints within our local Better Business Bureau since Ashley Furniture came to town a relatively short time ago. Sorry I didn't check first. Suggest others do so before signing anything.