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IHOP - 5929 N.Lincoln, Bad Food, Filthy Restaurant
Bad Food & Dirty Dining Area - Complaint
Review by chip.freeman on 2012-11-21
Rating: 
CHICAGO, ILLINOIS -- On Nov. 9th a companion & I went to IHOP at 5929 N. Lincoln Ave. for dinner. My companion ordered an egg dish that was ill prepared. I ordered the country fried steak with mashed potatoes and substituted corn for the broccoli. The meat tasted of old grease, the "mashed potatoes" tasted NOTHING like mashed potatoes and was cold. The next morning we, for some crazy reason, decided to go to the same place for breakfast. We were seated, handed menus and the waiter walked away. I went and ask him for a wet cloth so I could clean the syrup from the table where I was seated. He told me he would get it. He came, he swiped, he missed. My companion ordered pancakes this time and I ordered the stuffed french toast and, not learning from the evening before, eggs. I like my eggs over med but when I order them over medium at IHOP in the past, they come to me over easy. So to compensate I ask for my eggs to be over medium well. As my friend ordered pancakes we pulled the syrup tray closer. OMG, the table and the little short wall the syrup sits next to were filthy. Dried syrup with dirt dried in the syrup. The little short wall even had syrup dried on it. The floor under the table had, a spoon, several empty sugar packets, a couple of crayons and enough food for an appetizer. Our food came. My french toast was cold and the eggs were as hard as an egg can get with both sides brown and crusty. When I paid for this filthy, poor food experience I ask if a manager was on duty. The young woman said," Yes, he's here." So I asked to see him. She ask what could she tell him it was about. I said, the dirty restaurant, I'll be waiting be my table. She comes back several minutes later..."oh, he's not here." She ask if I wanted to leave my name and number so he could call me. OH YES. I did, he didn't. So the next day I fill out there on line form, one for each visit. I called their customer service number and told my complaintsto them. I was told someone would call me. No one has.
Comments:
Posted by wjk898 on 2012-11-22:
An excellent description of my experience at IHOP - heck, for the last 20 years. I declared those places "troughs" years ago and never looked back. Blecch!
Some of them actually have a few people in them; I presume they're blind.
Some of them actually have a few people in them; I presume they're blind.
Posted by trmn8r on 2012-11-22:
Not unlike some experiences I have had at iHop. I did have a few good ones over the years, but they were few and far between.
Posted by czeina on 2013-01-30:
i would of just left without paying, if i saw how dirty it was, they cant force you to pay in that scenario
Posted by Stacey on 2013-06-09:
Excellent description of all the IHOPS I was to (ending about 15 yrs ago - and only when we were out on a toot). The food is horrible. The places were all filthy. I guess nothing has changed.
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