Jenn-Air Downdraft Range "LEMON"
Jenn-Air Downdraft Range model JES9860CD12993490 - Complaint
BENTON HARBOR, MICHIGAN -- I purchased a Jenn-Air range as a replacement for one previously installed. My problems started as soon as I found out the range was 1/2" wider than the older unit. I had a very expensive cut to make in a granite counter top for the installation(I could see no reason to change the width 1/2").A short time later the new range started giving me problems. The Following problems have all happened in the first year: (1) Two switches for the top units were replaced. (2) A wire came loose at the surface unit receptacle due to a poor factory welded connection. (3) The control board was replaced.
(4) The oven temperature sensor was replaced.
The oven is still not holding set temperature! Set the temperature at 400 degrees and after 30 minutes it will fall to 350.
My advise to anyone DO NOT BUY a Jenn-Air product, if you do be sure to buy an extended warranty you are going to need it.