Lowes #2305 - Awful Customer Service
ROCHESTER HILLS, MICHIGAN -- This store is really bad. It is not even about overpriced goods and not-so-good choice.
It is about attitude of the sales people and quality of customer service. The sales people are rude and self-righteous. You can easily be offended by the sales person just when you trying to ask a question at "not right time".
Especially bad are the guys at Tools & Hardware section. The salesman (Jim) and his boss (also Jim) seemed to be very upset that I requested just a simple service and were very impatient and rude. It was not during the time were there a lot of people, in fact it was only a handful of people in store. But they pretended to busy with something else. In fact they started to shout something at me.
After being treated like that I went to Home Depot and my request was fulfilled just in 10 minutes in very high-professional way.
I will never buy anything again at Lowes.
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