Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count
2
Helpful
Votes

HP md2000h external hard drive won't mount on USB

Complaint
Review by me968 on 2012-11-24
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
This POS just won't come up on USB, no matter which computer or port you plug it into. Known good USB cables and wall warts changed out and didn't help. It needs a driver, not a manual, yet HP doesn't list one on its website...it just lists a manual.

Thanks Meg Whitman. What a waste of money on a brand where this never woudl have happened in the past.
Comments:
Posted by leet60 on 2012-11-24:
When you have the drive attached if you click on "my computers" is the drive listed? Have you tested the USB ports with other devices to ensure the USB drivers are working? What operating system (version of windows) are you using? If you could provide more details, it would help in determining your problem.
Posted by madconsumer on 2012-11-24:
i had this same issue with a usb drive i tried to use as well. a friend gave me his drive to use, and my xp64 would not mount it. i finally discovered the drive did not work with my os.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Hewlett-Packard Company:
Overall Rating:StarHalf starEmpty starEmpty star