Consumer Cellular - Poor Service, Handicapped telephones, High rates

Deplorable to the ninth degree!!! - Complaint

Review by andee227 on 2012-11-24

Rating:

BENSENVILLE, ILLINOIS -- Be careful with this company, all of you seniors out there! They are there to mislead us for their cheap service and no contract. Wait until you get their succeeding billing and you will find out. All of your calls incoming and outgoing, are all charged to your units, you end up paying like the expensive phones out there.

Their phones are handicapped like some of us seniors, calls are dropped, don't hear the phones ringing and it comes missed calls. Calls for service you wait forever, you can go overseas while waiting and come back you are still waiting. Very bad, bad, bad!!!!

Also, please, record your membership dues. They think because we are seniors, all of us don't remember. They will send you "renewals" even if you already paid continuously. Don't pay for more years, just pay yearly, or best of all, get out of ARRP.