Hydroxatone - Returns Only during Trial period!
Hydrolyze Advanced Under Eye Formula - Complaint
JERSEY CITY, NEW JERSEY -- I purchased this product awhile ago when I saw a very convincing television advertisement about diminishing darkness, wrinkles, and puffiness at the eye area making women look younger and more beautiful. I bought one jar. I used it when I remembered not seeing any significant improvement. However, I thought maybe I should use it more often to help. I then noticed small dustlike particles at my eye area a few hours after application. The small particles got inside my eye and irritated it for a few hours one day. Then I realized it seemed like a defective product. However, I had been a sucker to their salesperson. I kept having to call to postpone the next shipment. I got a phone call from a man trying to sell me two jars at a discounted price he says for them to remove me from ever being obligated to purchase from them ever again. So, I now have three jars that are defective seems like (and still received sales phone calls). Seems like they tried to get rid of their defective product on their existing customers? Not right. If they made a better and improved version, they should offer or promote that one more I would think? I tried to call and talk to their customer service. They explained that I should of returned my unused portions during their 30 day trial period, eventhough I have spent a lot of money on these three jars. He tried to sell me their new improved formula at full price for another 30 day trial period. Their customer service staff do not seem very sensitive and caring at all. When I first called he tried to sell me 6 jars without hearing me out. He explained that way I can get their greatest discount. Their new improved product may be better and I would not know since only tried their older product. However, their customer service staff seems unattentive to womens beauty needs as they are aggressive sales people. Beware and return during trial period!