Costco - False Advertise
Richmond Pre-Lit 7' & 9' Artificial Tree - Complaint
TIGARD, OREGON -- Two years in a row, Costco advertised Black Friday sale for artificial X-mas tree which they are under stock or don't even exist. Last year I went online a little late, in the middle day of Black Friday. I consider it was late but actually it was a 3 day sale. This year I am more prepared because I promised my children I will get it this year for sure, so I didn't go out for Black Friday. I just stayed home, jumped online when the time just exactly 4:59 AM to be sure I'm the 1st one. It turned out they don't even have any in stock. I called customer service and patiently waited for 1 hour to be able to talked to a representative. All she can say was, "It sold out, product discontinued".
I went to Tigard Store, the manager told me the same thing, he added " you & your children may not have this X-mas tree this year maybe wait until next year then" I feel so lost, my Holiday spirit is over, I'm so disappointed, their business just like Best Buy and Fry's Electronic. They all try to advertise to get customers attention for which they just have a few or none, we are a victimize. Like me I really wanted that X-mas tree so I don't even sleep on that night so I don't missed it. Oh well, I guess now a days, that's how stores does business.