KFC - Poor customer service
Hot wings - Complaint
ALBUQUERQUE, NEW MEXICO -- On Sunday, 11/25/2012 I went to the KFC at 6551 Paradise Rd. NW, in Albuquerque, NM 87114 (505-899-3663 to order food to go. Well, I walked up to the counter, where a lady was standing, and she walked away. (What happened to saying something like, "I'll be rigtht with you, sir"?. I waited about 3 minutes until she came back and mummbled something in SPANISH. I told her in ENGLISH that I wanted a 20 piece box of hot wings. She looked puzzled. I pointed to the menu behind her and said it again. She replied in borken ENGLISH 2-piece?, and started to punch in something on the on the cash register. I said no, 20-piece hot wings, to which she mummbled something else in SPANISH, I guess, and started to ring it up. It took her about 5 minutes to come up with the correct amount. She did not say it, I read it on the tiny display. It was $10.70. I gave her a twenty dollar bill, and it took her awhile to figure that she owed me $9.30. She handed me the money without counting it out. She then walked away and didn't even hand me the receipt. I ripped it off the machine myself. I then waited again. Before they got to my order they were calling out numbers. I heard no such number for mine. I walked up to the counter where two orders were sitting, and asked if one was mine. Another person said "Si, yours". I said why didn't someone say something to let me know the order was ready, DUMB LOOKS AROUND. I picked up my order and left vowing to myself I would never go in there again, and that I would tell everyone I know about the place!!!