PayTel - Drop Calls
Phone Calls - Complaint
WINTER HAVEN -- Hi everyone,
I just want to let everyone know about the experience I had with Paytel. My boyfriend and I were on the phone talking on Friday. He called me at 12:33pm we were talking and catching up on somethings then all of a sudden the I didn't hear him anymore. I thought he had hung up on me or worse something had happened. So, I got another phone call from him and I asked him what had happened. He said he thought I hung up on him. Anyway, we went on with our conversation and the phone did it again.
I called customer service, boy they were no help at all, not even the supervisor Crystal. Crystal said that there was no way I could get any credit. She was very rude and nasty. I asked her if it happen again she stated that I was at a loss, that there is nothing they can do about it. They were not sorry or helpful at all.
I would not refer anyone to this company and it sucks because they know that this is the only service that you can use to talk with your loved one.