Babies R Us doesn't honor its gift cards, sells old merchandise as new
Gift cards, Lamaze car seats - Complaint
1) Babies R Us quietly expired my baby daughter's gift card after 1 year, even though the card has no expiration date. They tried to take away my baby daughter's present, instead of letting her use it.
2) Even though car seats are not supposed to be used past 6 years after they are built, Babies R Us sells seats that are 1 1/2 years old as new. That means that you lose 25% of the useful life of the seat. Both my local store and the Babies R Us Website sell models from the spring of 2011, even though it is now the end of 2012. The 2012 models that they should be selling, have new safety features that the old ones don't.
3) I called Babies R Us over an hour ago to complain, and am still on hold. They obviously don't care about their customers.