Whirlpool front load washer GHW9150
I purchased a front-load washer dryer set with pedestals. We have had a minimal amount of problems with the washer until one month after the extended warranty I purchased went out (of course). The pump went out and we had it replaced which understandable parts do wear out and have to be replaced, BUT, now I started finding pieces of plastic in the clothes after washing. The drum had started shaking badly and banging against the side of the machine. There was also a bad smell of rubber burning. Upon dissecting the machine to find the problem, we could not believe what was found. The bracket that attached to the drum and held the shaft had broken in pieces. The shaft and bearings were in perfect condition itself but the bracket it is mounted in had totally crumbled! It looked like it had been made out of some sort of pot metal. I could not believe it. We paid over $2000.00 for this set of appliances and expected a good quality product. The replacement parts are going to cost more than purchasing a new machine. I have purchased many Whirlpool products and have been very satisfied, even with this machine, until this problem arouse. I still can't believe that Whirlpool has aloud this problem to go unaddressed.
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