Ebay - Great company
return/refund - Compliment
I purchased an item from a fraudulent seller. I filed a complaint online with eBay and literally within minutes they had emailed me an apology and issued an immediate refund (shipping also). I'm sure the 45 dollars means nothing to the massive eBay corporation, but it does mean a lot to a customer to have them issue that so promptly because of a bad seller. It's the first time I've run into a case like this (usually all the sellers are great and ship the item you purchased), and I was very surprised with how eBay handled it. I was expecting to have to just accept the loss but, nope! Thanks Ebay!