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Whattaburger - Burger Preperations

Complaint
Review by olegrandma1096 on 2012-11-27
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NEW BRAUNFELS, TEXAS -- Whattaburger has always been our favorite place to stop to eat. My husband and I have stopped eating at Whattaburger due to the quality of the food.

We have noticed if we eat inside the burgers are fresh hot and juicy "delicious" and at drive thru we get burgers that are cold the meat warm. I guess the meat sits under the light so long it's dry and warm.

And the fries are just as warm. What has happened to Whattaburger? We've been to other Whattaburgers we walk in and the burgers are already made. What happened to those fresh hot and delicious Whattaburgers? Needless say we do not visit whattabuger any more.

We don't need coupons, we needed you to know how bad the foods gotten. Whattabuger has been our favorite place for over thirty years. Unfortunately not any more ...... Hopefully Whattaburger will return someday with delicious food again.
Comments:1 Replies - Latest reply on 2012-11-28
Posted by trmn8r on 2012-11-28:
What Whataburger do you patronize? Have you spoken with a manager about your concerns? What was their response?

You can often tell a lot by speaking with a manager. Sometimes not.

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